Bag.ID is built on trust. We only collect the information needed to reunite a lost bag with its owner — nothing more, nothing less.
When you activate a tag, we store your Bag.ID code and your contact email. If someone reports a found item, we temporarily store their message and optional contact details.
Finder messages are securely relayed to the registered owner. The owner can choose whether to reply directly to the finder.
Finder details and messages are automatically deleted after 7 days — always. Owner records remain only so long as you keep your tag active.
Bag.ID follows the Pebble System principles of simplicity, transparency, and respect for privacy. Every process is designed to be clear, human, and limited in scope.
For any privacy questions, contact us at privacy@bag.id.